Where are my passwords and files?

Bad enough that my Notes are missing, but I also can't open files because passwords are not recognized and they are not in Key Chain. So I change the passwords and save, but then on the next attempt I still can't log in. And, I am missing many many Word files. Using MacBook Air, Ventura 13.6.1. What is going on?


MacBook Air (2018 – 2020)

Posted on Dec 21, 2023 10:36 AM

Reply

Similar questions

3 replies

Dec 21, 2023 7:47 PM in response to dwb

I don't know how it happened. I didn't migrate to a new computer. The system might have upgraded but I can't be sure because it upgrades by itself overnight. All I know is that a few days ago the login problem started. Some of the passwords had disappeared from Key Chain and I had to get new passwords. I went into my Notes and they were all old with many missing. I went into my old computer and found the Word docs but no Notes, just the old ones. I'm sorry I don't have any more information. Wondering if anyone else has had similar experiences.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Where are my passwords and files?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.