IPhone messages: not backed up

Lately, I get messages that my iPhone has not been backed up (3 weeks with this latest) although Back Up is on for iCloud and I have enough space to back up so am at a total loss as what to do. It gives me an option to back up using cellular data but why should this be needed if ICloud Back Up is on and I have enough GBs?

iPhone 13, iOS 17

Posted on Dec 22, 2023 6:34 PM

Reply
2 replies

Dec 22, 2023 7:21 PM in response to harris-smith

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:


  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Once the above action has been completed successfully, then try backing up the iPhone manually by opening the Settings app ➡️ Apple ID (Your Name at Top) ➡️ iCloud ➡️ iCloud Backup ➡️ Backup Now.


Once the manual backup is completed then the next automatic backup should occur after 24 hours when your iPhone is locked and charging and connected to a Wi-Fi Network.


Axel F.


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IPhone messages: not backed up

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