Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud and FindMy greyed out in settings

My iCloud and find my is greyed out in my settings, I am on a iPhone 13 Pro Max, my software is up to date with 17.2.1. I have tried all the following things I found online

  • restarting the phone (several times after trying the methods below)
  • checking software is up to date
  • checking screen time content and privacy restrictions are off
  • Checked to make sure my iPhone storage isn’t full
  • Checked that I have no vpn restrictions
  • checked my internet connection
  • low power mode is off


I have a banner on the first page of my settings that says “some iCloud data isn’t syncing” and when I select it and try to “resume data sync” it spins and then goes back the same message.

Posted on Dec 22, 2023 10:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2023 11:11 AM

My phone was doing this same thing this morning. I had to go in and accept the new iCloud “terms and conditions”. Then it unlocked the Find My and iCloud

68 replies

iCloud and FindMy greyed out in settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.