After my iphone 11 battery replacement, battery health is not showing?

Today i have replaced my iphone 11 battery. after battery replacement battery healt not showing in my iphone.

it's coming like blank.

iPhone 11, iOS 17

Posted on Dec 23, 2023 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2023 9:01 AM

The usual cause of this is that the shop installed the wrong battery. An unauthorized shop would not have access to genuine Apple parts. Did you have the phone serviced at an authorized Apple service shop?


Does the name of the repair shop appear if you look for authorized shops in your area using this link? Find Locations


If not, you got a a "knock off" battery that may or may not cause overheating, but it will never display Battery Health.




1 reply
Question marked as Top-ranking reply

Dec 23, 2023 9:01 AM in response to wazeer114

The usual cause of this is that the shop installed the wrong battery. An unauthorized shop would not have access to genuine Apple parts. Did you have the phone serviced at an authorized Apple service shop?


Does the name of the repair shop appear if you look for authorized shops in your area using this link? Find Locations


If not, you got a a "knock off" battery that may or may not cause overheating, but it will never display Battery Health.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After my iphone 11 battery replacement, battery health is not showing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.