iCloud payment information

I received an email stating there is a problem with my payment information for iCloud+. My payment information has not changed & I cannot seem to find where to investigate the problem anyways. How do I do this?

iPhone 12 Pro, iOS 16

Posted on Dec 23, 2023 9:34 AM

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Posted on Dec 31, 2023 7:42 AM

Sounds like the same (or similar message) that I received. I contacted Apple Support. They said it was an "emerging" problem that was affecting many users. Some how, the expiry date for my Visa card that I added as a payment method was set to 12/2023 (which is not the correct expiry). To work around the issue, I added a new payment method (PayPal) and then deleted my Visa payment method. Then I added my Visa card back as a payment method and removed PayPal. I am now back to the way I want things to be.

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Question marked as Top-ranking reply

Dec 31, 2023 7:42 AM in response to Clemsonfan2

Sounds like the same (or similar message) that I received. I contacted Apple Support. They said it was an "emerging" problem that was affecting many users. Some how, the expiry date for my Visa card that I added as a payment method was set to 12/2023 (which is not the correct expiry). To work around the issue, I added a new payment method (PayPal) and then deleted my Visa payment method. Then I added my Visa card back as a payment method and removed PayPal. I am now back to the way I want things to be.

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iCloud payment information

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