My purchases on itunes do not show up on my apple tv plus app. Why is that?

I purchased a show on iTunes. It shows up on my phone, but I want to watch it on my TV. I have AppleTV plus app on my TV but none of my purchases show up.

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Posted on Dec 23, 2023 10:29 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2024 1:28 AM

The specialized Apple TV+ app on some devices has a bit less functionality than the full Apple TV app (no Plus in the app name) on other supported devices. Some of the differences are the Library and Store.

Which one you have isn’t user choice, unfortunately. It is based on device model and year of model release, as negotiated between the manufacturer and Apple.


Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support



It seems that you may need a different device to get the full Apple TV app; a newer smart TV or possibly an external TV-connectable HDMI streaming device (Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’ dongle, or Nvidia Shield.).

9 replies
Question marked as Top-ranking reply

Jan 22, 2024 1:28 AM in response to 0TIRRUB

The specialized Apple TV+ app on some devices has a bit less functionality than the full Apple TV app (no Plus in the app name) on other supported devices. Some of the differences are the Library and Store.

Which one you have isn’t user choice, unfortunately. It is based on device model and year of model release, as negotiated between the manufacturer and Apple.


Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support



It seems that you may need a different device to get the full Apple TV app; a newer smart TV or possibly an external TV-connectable HDMI streaming device (Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’ dongle, or Nvidia Shield.).

Feb 2, 2024 6:35 PM in response to Stopherz

Verify that both devices are using the matching Apple ID account. Note that modern Apple TV boxes can sign in for multiple accounts, where only one of them is the active account at any time. Switch to the correct one to see its library.

Else try signing out, then sign in again, for a fresh loading of the library.


Else contact the Apple Support staff for further assistance.

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My purchases on itunes do not show up on my apple tv plus app. Why is that?

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