I paid for ad free ..got a new phone. How to continue without paying again

I did not have ads on my phone however

after having to reboot due to a bad speaker my phone was restored to factory setting and now I lost my game on the app. Solitaire!!

iPhone 14 Plus, iOS 17

Posted on Dec 23, 2023 3:26 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 4:31 PM

Suzypw wrote:

I did not have ads on my phone however
after having to reboot due to a bad speaker my phone was restored to factory setting and now I lost my game on the app. Solitaire!!

Some apps have a 'restore purchases' button for if you switch phones. If you can't find it, you should contact the app developer for help.


How to contact an app developer - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 23, 2023 4:31 PM in response to Suzypw

Suzypw wrote:

I did not have ads on my phone however
after having to reboot due to a bad speaker my phone was restored to factory setting and now I lost my game on the app. Solitaire!!

Some apps have a 'restore purchases' button for if you switch phones. If you can't find it, you should contact the app developer for help.


How to contact an app developer - Apple Support

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I paid for ad free ..got a new phone. How to continue without paying again

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