Most time microphone does not work on Bluetooth devices while calling

I am on call and connect with my Bluetooth AirPods or any other Bluetooth device for calling purpose. I can able to hear other person voice but my voice does not go other side.

there is any bug or hardware issue in Bluetooth device for iPhone 15?

iPhone 15

Posted on Dec 23, 2023 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2023 6:54 AM

Issues with Bluetooth devices during calls, where your microphone doesn't transmit your voice, can occur due to several reasons. Here are some troubleshooting steps you can try:


  1. Ensure that the app you're using for calls (like Skype, Zoom, or the default phone app) has permission to access the microphone on your device.
  2. Turn off Bluetooth on your device, wait for a few seconds, and then turn it back on. Sometimes, a simple reset can solve connectivity issues.
  3. Disconnect your AirPods or Bluetooth device from your phone/computer and then reconnect them. Sometimes, re-establishing the connection can fix the problem.
  4. Low battery levels on your Bluetooth device might affect its performance. Charge the device fully and try again.
  5. Ensure that your Bluetooth device is compatible with the device you're using for calls. Sometimes, certain devices may have compatibility issues.
  6. If none of the above steps work, contact the manufacturer's support for your Bluetooth device. They might have specific troubleshooting steps or be aware of any known issues.


If none of these steps resolve the issue, there might be a hardware problem with either the Bluetooth device or your computer. In such cases, further technical assistance or a visit to a service center might be necessary.

3 replies
Question marked as Top-ranking reply

Dec 24, 2023 6:54 AM in response to Shubhams9910

Issues with Bluetooth devices during calls, where your microphone doesn't transmit your voice, can occur due to several reasons. Here are some troubleshooting steps you can try:


  1. Ensure that the app you're using for calls (like Skype, Zoom, or the default phone app) has permission to access the microphone on your device.
  2. Turn off Bluetooth on your device, wait for a few seconds, and then turn it back on. Sometimes, a simple reset can solve connectivity issues.
  3. Disconnect your AirPods or Bluetooth device from your phone/computer and then reconnect them. Sometimes, re-establishing the connection can fix the problem.
  4. Low battery levels on your Bluetooth device might affect its performance. Charge the device fully and try again.
  5. Ensure that your Bluetooth device is compatible with the device you're using for calls. Sometimes, certain devices may have compatibility issues.
  6. If none of the above steps work, contact the manufacturer's support for your Bluetooth device. They might have specific troubleshooting steps or be aware of any known issues.


If none of these steps resolve the issue, there might be a hardware problem with either the Bluetooth device or your computer. In such cases, further technical assistance or a visit to a service center might be necessary.

Dec 24, 2023 6:52 AM in response to Shubhams9910

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:


  1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
  2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
  3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
  4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
  5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
  6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.


It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Most time microphone does not work on Bluetooth devices while calling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.