trying to request a refund that doesnt pop up in my purchase history

i have been debited for a subscription I didn’t need anymore

iPhone 13, iOS 16

Posted on Dec 24, 2023 12:07 AM

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Question marked as Top-ranking reply

Posted on Dec 24, 2023 9:25 AM

Are you sure the charge was by Apple? From Apple (View your purchase history for the App Store - Apple Support):

Can’t find the item that you’re looking for? If you have more than one Apple ID, you might have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again.

If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
1 reply
Question marked as Top-ranking reply

Dec 24, 2023 9:25 AM in response to janvi66

Are you sure the charge was by Apple? From Apple (View your purchase history for the App Store - Apple Support):

Can’t find the item that you’re looking for? If you have more than one Apple ID, you might have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again.

If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.

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trying to request a refund that doesnt pop up in my purchase history

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