SSL problem with iPhone 13

Locate the mail server settings from your mail provider.

Delete the problem email account.

Add a new mail account.

Answer the prompts as shown, as they appear.

Apple tries to determine the mail server settings automatically, so the prompts can vary.

The SSL/TLS setting is available still, but it’s buried as it’s almost always enabled. It defaults to enabled. (Network connections on the usual TCP 993 and TCP 995 ports get SSL/TLS enabled automatically, too.)

Add an email account - Apple Support

CCBumpkin wrote:

Thanks, I will try that. So having this email as my Apple ID does not interfere?

If the email address being used for the existing Apple ID is not an Apple email address (is not @iCloud.com, @Me.com, @Mac.com, etc), then its mail hosting is completely separate and entirely independent from its use as an Apple ID.

Apple might want to send account recovery messages to that address should account recovery be needed, so it would be best if it worked, or if you had other trusted telephone numbers or trusted email addresses or recovery contacts configured for the Apple ID.

CCBumpkin wrote:

I cannot remove the email account from the 13 because it was never installed. Perhaps I have to remove the SE?

I’m confused, then. How do you know that SSL/TLS isn’t working?

You would have had to have added the email account to know that.

If you do not have the email account added in Settings > Mail, then there is nothing to remove.

Skip that step, and add the email account using the mail provider’s server settings.

Check with your mail provider for the required and recommended mail server settings.

It would be unusual to not support SSL/TLS.

It would not be unusual to have some confusion around the specified port, and around IMAP or POP requirements.

If a first-few-hops VPN or any other add-on security apps are installed, remove all that, and restart, and test again.