my Iphone (14 max) is stolen and the location is off. please help me.

I lost my iphone. please help me. the location is off. what should I do? i alert lost mode and set a phone number there.

iPhone 14 Pro Max, iOS 17

Posted on Dec 24, 2023 10:15 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2023 10:19 PM

Follow the instructions here:


Find your lost iPhone or iPad with Find My - Apple Support


4 replies

Dec 24, 2023 10:20 PM in response to farzan62

Find IMEI & Serial No. of the Lost Device


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
    1. Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.





Do's, If you had enabled "Find My" before it was lost





Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.







Dec 24, 2023 10:19 PM in response to farzan62

Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


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my Iphone (14 max) is stolen and the location is off. please help me.

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