Apple ID deactivated

I bought my wife and daughter the iPhones. My daughter's iPhone is connected to my wife's Apple ID as she wants to have the control as a parent. After few hours of installing the apps and getting in touch with iOS instead of Android she got the message about Apple ID deactivation. Suddenly she is not able to do ANYTHING on that phone and also my daughter cannot do ANYTHING as well. Apple support created a ticket with number 102184654032 and asked me to wait. If nothing will happen in 24 hours I should call again. So I have two new iPhones and cannot use them because of some freaking apple ID problem. This is ridiculous. Few hours with apple and Im about to get them back to store and return to android.