Standby screen frozen after 30 seconds

I have a brand new iphone 15 pro, fully updated and totally current so far as I can tell.

Since I got the phone I've been trying unsuccessfully to use standby mode, the results are always the same. The instructions, such as they are, are pretty thin and any kind of debug guide is just a repeat of the meager set up instructions.

When I turn on standby mode I set the widgets to an analog clock on the left and the weather on the right (choice doesn't seem to make much difference). It will run normally for 30 seconds or so then switch to a generic analog clock face placeholder set at 10:10:30. The left widget just goes away completely. If I long press either widget then hit done it will run again briefly and then do the same thing.

I have tried every combination of settings in the standby setup in settings, there isn't much there, checked and rechecked battery settings, power settings, tried different lock screen settings, etc. Nothing changes at all.

I'd really like to be able to use this but I'm frustrated as all get-out. I suspect that Apple had rolled out incomplete and buggy software. The typical next step is for most companies is to start working on the next thing in the pipe and this won't get better anytime soon. Call me a cynic, but looking at all the problems with this feature in this forum I'm kind of waiting for someone to tell me I'm just holding it wrong 🤪

iPhone 15 Pro, iOS 17

Posted on Dec 25, 2023 9:27 AM

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Posted on Dec 25, 2023 5:29 PM

I found the answer to this on another thread in the Apple forums. Apparently it is necessary to have the switch for widgets on the Lock Screen enabled in the settings. This is a humble little switch way down in the "Face ID and Passcode" section of settings. Way down toward the bottom of the list is a seemingly unrelated section called "Allow Access When Locked". One of the switches in that list is "Lock Screen Widgets". If for whatever reason this has been shut off Standby mode won't work. I don't use widgets so I probably shut this off when exploring my new iPhone 15 Pro...I know, all my fault for doubting mother Apple and changing something they didn't tell me to change. Sorry, not a FanBoy.

Anyway, shame on Apple for not simply listing ALL settings that might affect the operation of one of the modes. But, hey, providing comprehensive lists of settings that may affect a given mode might start to make the Apple universe look, well, complex and technical.

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3 replies
Question marked as Top-ranking reply

Dec 25, 2023 5:29 PM in response to RonR58

I found the answer to this on another thread in the Apple forums. Apparently it is necessary to have the switch for widgets on the Lock Screen enabled in the settings. This is a humble little switch way down in the "Face ID and Passcode" section of settings. Way down toward the bottom of the list is a seemingly unrelated section called "Allow Access When Locked". One of the switches in that list is "Lock Screen Widgets". If for whatever reason this has been shut off Standby mode won't work. I don't use widgets so I probably shut this off when exploring my new iPhone 15 Pro...I know, all my fault for doubting mother Apple and changing something they didn't tell me to change. Sorry, not a FanBoy.

Anyway, shame on Apple for not simply listing ALL settings that might affect the operation of one of the modes. But, hey, providing comprehensive lists of settings that may affect a given mode might start to make the Apple universe look, well, complex and technical.

Jan 4, 2024 1:10 AM in response to RonR58

Didn’t work for me - it’s still locked - I.e. frozen at whatever time it started standby at. Although now when I was trying to take a screen shot it suddenly started! Something to do with pressing the side buttons perhaps?

Overall a very “Apple” way of doing things..

I don’t think it will work next time, but hey, that’s just me. 15 Pro Max 256.

I’ve now tried a few button combination presses and it seems the right side “Power” button makes the clocks start ticking!!

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Standby screen frozen after 30 seconds

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