I am being billed twice for the same things

I am being billed twice for the same things, my credit card is linked to 2 accounts, and I see double charges, looks like I will need to talk to a human or dispute the charges with my credit card company.

Looks like the support is poor, I will have to talk or chat with a human. all this community is just stupid.

MacBook Pro 13″

Posted on Dec 26, 2023 6:07 AM

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I need to speak to someone regarding multiple charges Billing issues
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I have charges on my chase credit card they look like Apple.com/bill 866-712-7753 CA. when I call it tells me that some of the chages could be for apps or subscriptions however in my purchases or subscriptions is shows nothing. I have many charges on my credit card listed as Apple.com/bill 866-712-7753 CA. When I call it tells me that some of the changes could be for apps or subscriptions however, in my purchases or subscriptions it shows nothing, hidden charges nothing I do not have family sharing turned on or anyone else linked to my card, I don't have apple cash setup either or in app purchases and if i did it would show up on my phone in recent purchases. I have since canceled my card. I have had something like this with accidental purchases however they would show up in recent purchases on my phone or in subscriptions. There is none of them on there and the credit card bill shows Apple. hundreds of dollars worth of charges up to 42.49
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Continuously getting fraud alerts for $119.99 every time I purchase an apple product. Going insane. Whenever I rent a $3.99 movie on AppleTV I get a fraud text notification from my credit union for $119.99 for APPLECOMBILL. Twice or maybe 3 times now I've had to have my debit card blocked and go to the credit union for a new card. They have started charging me $10.00 for card replacements. This is wildly inconvenient as i have to change the card info for every single autodebit subscription that I have. I'm being charged return payment fees from some of these subscriptions. AS you can imagine this is getting very pricey not only financially but on my time and patience as well. NOW TODAY I updated my card payment information for my iCloud storage and it happened again!! So now that I know it's an Apple billing issue I've tried looking at my billing statements on my Apple account and of course there is no charge pending for $119.99 but my credit union insists it's an Apple charge and all they can do is say if the charge isn't there then we will cancel your card and you can get a new one. *** [Edited by Moderator]
534 12

1 reply

wishif25

Level 1

8 points

Dec 26, 2023 6:22 AM in response to amielDgreat

contact apple support ,they will check and help you

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I am being billed twice for the same things

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