Face ID not working for app store

Iphone 15 running ios 17.2.1. Face ID is not working in the app store and I have to manually enter my password. I also do not get the "double click" option, but rather, there is an "install button" that I must select. I've toggled app store on and off in the face id section in settings. I've restarted the phone. I've reset the accessibility features for the double click. Still won't work in app store. Face ID appears to be working everywhere else.


iPhone 15, iOS 17

Posted on Dec 26, 2023 9:12 AM

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Question marked as Best reply

Posted on Dec 30, 2023 3:01 AM

I used this solution and it worked out very well for me


Go to Settings > Your Account > Media & Purchases > Sign Out and sign in again


Hope this help

166 replies

Face ID not working for app store

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