New Work Phone and I Forgot the Passcode

Got a new work Iphone before Christmas and coming back after the holiday and now I forgot the passcode to get in.

iPhone 14, iOS 17

Posted on Dec 27, 2023 7:59 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2023 8:13 AM

If it is a supervised device managed by your employer, the IT department may have the ability to clear or reset the passcode without data loss.

Contact your IT department.

2 replies

Dec 27, 2023 8:14 AM in response to Remember123

By chance, maybe the IT guys set up the phone and kept a record of the passcode? Check with them first....before you do anything else.


If not, the phone must be reset / erased and set up again.


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


You can restore any lost data on the phone from your backup.


It's really old fashioned, but it might be a good idea to write down the new passcode and keep it in a safe place.....even if you are sure that you will never forget it.


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New Work Phone and I Forgot the Passcode

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