screen freezing playing Roblox

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Level 1

4 points

screen freezing playing Roblox

My MacBook Air running on IOS Sonoma 14.2.1 freezes after a short time playing Roblox when playing on either Chrome or Safari. This started about a month ago. I had no issues prior to that time. I have uninstalled and reinstalled Roblox, cleared my cache, restarted, tried playing by creating a new user account, and I am still having issues. Not sure what else to try. I have no issues on my older MacBook Air running on Ventura 13.6.3. Anything else I can try? Thanks!

Posted on Dec 27, 2023 8:37 AM

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Answer 1

Best reply

Meatball Jones

Level 1

7 points

Jan 4, 2024 6:51 PM in response to Dtardy

We are also having this issue and we spend hours in Roblox for the past two years. We haven't change anything but the regular updates.

this is a newer Macbook Pro as well and it's also doing it.

We're getting a freeze / frozen stalled screen sometimes after 20 mintues of gametime.

Ours began around Thanksgiving time / US November of 2023.

Quite irritating as everything was fine in October.

We're running Sonomoa 14.1.2 and I've got a M2

Ive tried several work around suggested online but nothing helps.

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Answer 2

Dtardy Author

Level 1

4 points

Jan 8, 2024 8:13 AM in response to Meatball Jones

I have had several conversations with Apple support and Roblox support. Each says the issue is not theirs but the other platform. Meanwhile, the issue continues. I know many Roblox players having the same problem and it began after a November Roblox update. I tried many, many suggestions to no avail.

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Answer 3

Dec 27, 2023 12:02 PM in response to Dtardy

Hi,

maybe decrease the graphics on Roblox as if you are using M1 its performance isn’t great enough to keep up with Roblox on a decent performance. However M2 has decent graphic capabilities so upgrade if you want just the best.

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