I added money to my apple store credit, but i want it back. what do i do?

I realized I didn't want the money in my apple credit anymore. It won't let me refund it when I look at the refund request site.

iPhone 11, iOS 17

Posted on Dec 27, 2023 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2023 12:24 PM

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - Check your Apple Account balance - Apple Support -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support." Read the support article for more details.


The above excerpt only mentions balances from gift cards as being eligible for refunding, and only in limited places where laws may require that. Read the support article for more details.


1 reply
Question marked as Top-ranking reply

Dec 27, 2023 12:24 PM in response to mofistatmango

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - Check your Apple Account balance - Apple Support -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support." Read the support article for more details.


The above excerpt only mentions balances from gift cards as being eligible for refunding, and only in limited places where laws may require that. Read the support article for more details.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I added money to my apple store credit, but i want it back. what do i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.