how can i get in to my iphone says unavailable

my son changed the passcode and dont remember it so now i am locked out

Posted on Dec 27, 2023 5:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2023 5:48 PM

Please follow the instructions in the Apple Support document linked above your name and just below


If you forgot your iPhone passcode - Apple Support


If you don't have a computer, you can try to use this support document:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Once you have the phone reset, you can use your current backup to restore data back to the phone.


It's really old fashioned, but it might be a good idea to write down the new passcode and keep it in a safe place......even if you feel sure that you will never forget it.

2 replies
Question marked as Top-ranking reply

Dec 27, 2023 5:48 PM in response to ianbenn2000

Please follow the instructions in the Apple Support document linked above your name and just below


If you forgot your iPhone passcode - Apple Support


If you don't have a computer, you can try to use this support document:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Once you have the phone reset, you can use your current backup to restore data back to the phone.


It's really old fashioned, but it might be a good idea to write down the new passcode and keep it in a safe place......even if you feel sure that you will never forget it.

Dec 27, 2023 5:46 PM in response to ianbenn2000

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how can i get in to my iphone says unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.