YouTube and Facebook not working on iPhone 7

Recently I got to know about my iphone 7, which suspended its update also youtube add Facebook terminated its working. What would be the reason behind it?


[Re-Titled by Moderator]

Posted on Dec 27, 2023 11:22 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2024 7:27 PM

What version of iOS are you on? It's possible you have an older version that those apps won't run on. Facebook requires iOS 13.4, YouTube requires iOS 14. You could always use the web version of those programs if you can't get them to run on the installed apps.


What happens when you try to update the iOS?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Jan 2, 2024 7:27 PM in response to JohnAllen8

What version of iOS are you on? It's possible you have an older version that those apps won't run on. Facebook requires iOS 13.4, YouTube requires iOS 14. You could always use the web version of those programs if you can't get them to run on the installed apps.


What happens when you try to update the iOS?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)



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YouTube and Facebook not working on iPhone 7

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