hello. I recvd an email from apple about my payment method for an icloud account. I suspect I need to update my expire date and cvs code on the credit card on file, but I can't seem to figure out how to accomplish the task. help please.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17
Here is how you update your payment method on an iPhone or iPad:
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping (formerly Media & Purchases). You might be asked to sign in with your Apple ID.
4. Tap Add Payment Method, enter the new payment method, then tap Done.
5. Tap Edit.
6. Tap the red delete button next to the old payment method, then tap Delete.
For more information see this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support
Also note: "If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."
By the way, I would never click on any link from "Apple" I receive in an email since there are many phishing scams out there. Always try to find some other way to look into any issue that an email says exists.
Here is how you update your payment method on an iPhone or iPad:
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping (formerly Media & Purchases). You might be asked to sign in with your Apple ID.
4. Tap Add Payment Method, enter the new payment method, then tap Done.
5. Tap Edit.
6. Tap the red delete button next to the old payment method, then tap Delete.
For more information see this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support
Also note: "If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."
By the way, I would never click on any link from "Apple" I receive in an email since there are many phishing scams out there. Always try to find some other way to look into any issue that an email says exists.
Refer to this page for Apple Support features ➞ Contact - Official Apple Support
If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support
Same here. The expiration date on my cc expired and the system is "Unable to Remove" the old one because I have a subscription tied to it. And I "Cannot Add Payment Method" because the method has already been added to my account. Shouldn't be this hard.
Exactly. It shouldn’t be this hard. Did I overlook something obvious?
This doesn’t work because I’m using the same credit card. I just want to update the expire date.
What did Apple say?
I haven’t had a free moment to follow up with them.
How can I update my expire date and cvs code on my iCloud account?
