Cancelled subscriptions keep showing up as unpaid and I can't use App Store

It say I have unpaid subscriptions but I canceled them all before the trail ended


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Dec 29, 2023 9:30 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2023 11:10 PM

Are you sure that you canceled them 24 hours before the trial period ended? Failure to do that in time results in the trial automatically converting to a paid subscription.


Did you cancel them properly?

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If there is a payment discrepancy, you usually need to speak to Apple Support to clear that up.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2


1 reply
Question marked as Top-ranking reply

Dec 29, 2023 11:10 PM in response to freak288

Are you sure that you canceled them 24 hours before the trial period ended? Failure to do that in time results in the trial automatically converting to a paid subscription.


Did you cancel them properly?

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If there is a payment discrepancy, you usually need to speak to Apple Support to clear that up.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2


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Cancelled subscriptions keep showing up as unpaid and I can't use App Store

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