Payment Information

Question

Level 1

4 points

Payment Information

the card I have on file on my Apple ID is not expiring soon and definitely has funds in it; however, I cannot make purchases because I’m being told that my card is about to expire and I have to update payment information

iPhone 13, iOS 17

Posted on Dec 30, 2023 7:03 AM

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Answer 1

WheelieNick

Level 8

47,181 points

Dec 30, 2023 7:10 AM in response to Kw5362

You must update your payment information, see this on how to that

Open the Settings app.
Tap your name.
Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
Tap Add Payment Method, enter the new payment method, then tap Done.
Tap Edit.
Tap the red delete button next to the old payment method, then tap Delete.

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Answer 2

Kw5362 Author

Level 1

4 points

Dec 30, 2023 7:32 AM in response to WheelieNick

The current payment method is not expired and is up to date. I don’t have another card to put on file.

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