Why is the software of my iPhone 8 plus can not be updated

I am trying to update my software from 14 to others but the menu that comes up is error

iPhone 8 Plus, iOS 14

Posted on Dec 30, 2023 8:12 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2023 8:33 PM

Hi, thanks for reaching out to Apple Support Community.


Please note that as of iOS 17, the iPhone 8 Plus is no longer officially supported by Apple. But it is compatible with up to iOS 16.7.4, so you should still be able to update your iPhone to a newer version.


If I'm understanding correctly, you're unable to update your iPhone. If you are unable to update your iPhone wirelessly, one thing you can try is updating your iPhone manually via a Mac or PC.



Hopefully you are able to get your issue resolved. Thanks again for reaching out, and don't hesitate to reach out with anymore questions you have. Have a great day, and happy new year!

1 reply
Question marked as Top-ranking reply

Dec 30, 2023 8:33 PM in response to OWURAkqen

Hi, thanks for reaching out to Apple Support Community.


Please note that as of iOS 17, the iPhone 8 Plus is no longer officially supported by Apple. But it is compatible with up to iOS 16.7.4, so you should still be able to update your iPhone to a newer version.


If I'm understanding correctly, you're unable to update your iPhone. If you are unable to update your iPhone wirelessly, one thing you can try is updating your iPhone manually via a Mac or PC.



Hopefully you are able to get your issue resolved. Thanks again for reaching out, and don't hesitate to reach out with anymore questions you have. Have a great day, and happy new year!

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Why is the software of my iPhone 8 plus can not be updated

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