reset my security questions !!
shame on you.
Phenomenal incompetency of the highest order Apple, for one of the world's richest companies you would have thought they could have employed some logic.
[Edited by Moderator]
Windows, Windows 10
You can try the directions in this support article If you forgot the answers to your Apple ID security questions - Apple Support
but note that the article is labeled "archived" and may contain information that is out of date.
If you cannot reset the security questions then realize that several years ago Apple transitioned to using to two factor authentication instead of security questions. Apple has since been persistently encouraging users to switch to the newer security system and your next recourse may be to try to change to two factor authentication as outlined in this article --> Two-factor authentication for Apple ID - Apple Support Follow the instructions in the section "Turn on two-factor authentication for your Apple ID"
If that does not work, contact Apple ID support at this link ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005
Select "Other Apple ID Topics", then "Security concerns or account compromised." This will give you a chat or telephone call option
You can try the directions in this support article If you forgot the answers to your Apple ID security questions - Apple Support
but note that the article is labeled "archived" and may contain information that is out of date.
If you cannot reset the security questions then realize that several years ago Apple transitioned to using to two factor authentication instead of security questions. Apple has since been persistently encouraging users to switch to the newer security system and your next recourse may be to try to change to two factor authentication as outlined in this article --> Two-factor authentication for Apple ID - Apple Support Follow the instructions in the section "Turn on two-factor authentication for your Apple ID"
If that does not work, contact Apple ID support at this link ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005
Select "Other Apple ID Topics", then "Security concerns or account compromised." This will give you a chat or telephone call option
You have posted to a public forum of other users, you are not talking to Apple.
Without knowing what you have tried and why you felt the need to call Apple incompetent, we can only direct you based on your comment “reset my security questions.”
If you are signed into a device follow their steps at Change your Apple ID security questions - Apple Support
If you forgot the answers to your security questions follow If you forgot the answers to your Apple ID security questions - Apple Support
i followed the above links several times :
"Cannot Reset Security Questions We do not have sufficient information to reset your security questions."
where do i go from here?
How to reset Apple ID security questions
