My phone is not sounding when I receive texts

I checked sound and haptics but my phone does not make a sound when I receive texts. It is not silent and i have tested it.

iPhone XS Max, iOS 17

Posted on Jan 2, 2024 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2024 8:41 PM

This is why I asked the poster above you if they wore Apple Watch? If you wear Apple Watch, notifications will come to your watch when your iPhone screen is inactive. Notifications come to one or the other, but NOT both and this is by design.


Read this to better understand how notifications work with Apple Watch --> About notifications - Apple Support


See this at the top of that document:


Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

6 replies
Question marked as Top-ranking reply

Jan 2, 2024 8:41 PM in response to Margem304

This is why I asked the poster above you if they wore Apple Watch? If you wear Apple Watch, notifications will come to your watch when your iPhone screen is inactive. Notifications come to one or the other, but NOT both and this is by design.


Read this to better understand how notifications work with Apple Watch --> About notifications - Apple Support


See this at the top of that document:


Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

Jan 2, 2024 4:31 PM in response to christinamargaret

You can change whether or not you’re notified about messages you receive in the Messages app  and how they appear or sound.


For example, you can turn off message notifications so you aren’t distracted by notification sounds when you’re in class or other quiet settings,

or

assign a special sound for certain contacts so you know when you get a message from them.

See: Change message notifications on iPhone - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone is not sounding when I receive texts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.