Can't add payment method

My credit card on file expired. I removed the old one and have tried to add the new one, but it gives me an error message and says to contact Apple Support. I tried another credit card and got the same message.

iPhone 13 Pro, iOS 17

Posted on Jan 2, 2024 9:00 AM

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Posted on Jan 2, 2024 9:17 AM

Hi Neil. Turns out that the issue was with the "plus 4" part of the zip code. It was automatically being added to my zip code but I think it was causing a mismatch with the credit card authorization. Deleting the plus 4 part of the zip code allowed me to add the cards.

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Question marked as Top-ranking reply

Jan 2, 2024 9:17 AM in response to Niel

Hi Neil. Turns out that the issue was with the "plus 4" part of the zip code. It was automatically being added to my zip code but I think it was causing a mismatch with the credit card authorization. Deleting the plus 4 part of the zip code allowed me to add the cards.

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Can't add payment method

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