Intel i9 MBP 16"​ - Constant kernel panics after upgrading to Sonoma

Hi guys,


I have had a problem with my MBP 16"​【41 cm】 for a few days now and I can't find the problem. So it started, when I updated to Ventura. My MBP wouldn't recognise my TB-display while it was in clamshell mode. I had to manually open the MacBook, connect the display and close it again. This was incredibly annoying, but oh boy, did I not see, what would come later. After doing this for a while, I thought of maybe upgrading to Sonoma to see, if this problem might be mitigated. This made everything so much worse.


Now, I get constant kernel panics multiple times a day. The MBP just freezes and restarts. (I will attach the report in the post)


At first it looked, like it was a problem when the MBP is connected to anything TB. However, after leaving the Mac on to do a backup and only connecting it to power, it still crashed a few times. Took me 5 tries to do a backup to my server.


I tried going back to Ventura, but this is not possible without losing all my data. My last backup is a bit old, so if possible, I wanted to find a solution without restoring the backup. (And no, I did not backup before upgrading 😢). Now I read that a lot of outdated software might cause this and also some anti-virus, firewall, anti-malware tools. I do not use anything like that (aside from AppCleaner, but it's not even running in the background) and have removed all I could and don't need. Does anybody see something in the log, that might be of help? I looked through it, but I am not the wiser.


Cheers,

SirThanksalot


MacBook Pro 16″, macOS 14.2

Posted on Jan 2, 2024 9:41 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2024 9:54 PM

I don't really see too much concerning with the software installed, although it appears you may have to VPN apps installed. VPNs don't provide the protection & security you believe unless they are being used to connect to a business network's VPN server such as with your employer. I doubt they are causing the problems here, just an FYI.


You can try running Disk Utility First Aid on the hidden Container since there are a lot of drive related crashes. Within Disk Utility you may need to click "View" and select "Show All Devices" before the hidden Container appears on the left pane of Disk Utility. Even if First Aid says everything is "Ok", click "Show Details" and scroll back through the report to see if any unfixed errors are listed ("warnings" should usually be safe to ignore). If there are any unfixed errors listed, run First Aid again to see if they go away, otherwise you may need to run First Aid from Recovery Mode or you may need to perform a clean install of macOS by first erasing the SSD followed by reinstalling macOS & restoring from backup. Very slim this is the problem though.


You also have lots of the "ProxiedDevice-Bridge" panic logs which have to deal with the T2 security chip. I believe these "ProxiedDevice-Bridge" errors indicate a hardware issue with the Logic Board. Plus you have all those other Kernel Panic logs you posted previously which do not show any real pattern which usually indicates a memory issue (or CPU or Logic Board issue), especially when I don't see any major software issues standing out.


You can see what the other contributors have to say about it, but hardware issue with the Logic Board is my vote. Personally I would not spend any money to repair this laptop and I think it would be better to invest the money into a replacement laptop instead.

14 replies
Question marked as Top-ranking reply

Jan 5, 2024 9:54 PM in response to SirThanksalot

I don't really see too much concerning with the software installed, although it appears you may have to VPN apps installed. VPNs don't provide the protection & security you believe unless they are being used to connect to a business network's VPN server such as with your employer. I doubt they are causing the problems here, just an FYI.


You can try running Disk Utility First Aid on the hidden Container since there are a lot of drive related crashes. Within Disk Utility you may need to click "View" and select "Show All Devices" before the hidden Container appears on the left pane of Disk Utility. Even if First Aid says everything is "Ok", click "Show Details" and scroll back through the report to see if any unfixed errors are listed ("warnings" should usually be safe to ignore). If there are any unfixed errors listed, run First Aid again to see if they go away, otherwise you may need to run First Aid from Recovery Mode or you may need to perform a clean install of macOS by first erasing the SSD followed by reinstalling macOS & restoring from backup. Very slim this is the problem though.


You also have lots of the "ProxiedDevice-Bridge" panic logs which have to deal with the T2 security chip. I believe these "ProxiedDevice-Bridge" errors indicate a hardware issue with the Logic Board. Plus you have all those other Kernel Panic logs you posted previously which do not show any real pattern which usually indicates a memory issue (or CPU or Logic Board issue), especially when I don't see any major software issues standing out.


You can see what the other contributors have to say about it, but hardware issue with the Logic Board is my vote. Personally I would not spend any money to repair this laptop and I think it would be better to invest the money into a replacement laptop instead.

Jan 5, 2024 5:52 PM in response to SirThanksalot

Run EtreCheck and post the report here so we can examine it for clues.


Unfortunately the Apple Diagnostics don't detect most errors. You can try creating & using a bootable Memtest86 USB stick to test the memory. It is a bit more thorough, but even this dedicated memory test doesn't always find bad memory.


These Kernel Panics appear different every time which also is a good indicator that there is a hardware issue involved if there is no pattern to the Kernel Panics. Plus the MBPro 16" 2019 model has a very high rate of Logic Board failures (all the 2019 models have a higher rate of Logic Board failures, but the 16" model seems even more prone).

Jan 2, 2024 9:47 AM in response to SirThanksalot

SirThanksalot wrote:

Hi guys,

I have had a problem with my MBP 16"​【41 cm】 for a few days now and I can't find the problem. So it started, when I updated to Ventura. My MBP wouldn't recognise my TB-display while it was in clamshell mode. I had to manually open the MacBook, connect the display and close it again. This was incredibly annoying, but oh boy, did I not see, what would come later. After doing this for a while, I thought of maybe upgrading to Sonoma to see, if this problem might be mitigated. This made everything so much worse.

Now, I get constant kernel panics multiple times a day. The MBP just freezes and restarts. (I will attach the report in the post)

At first it looked, like it was a problem when the MBP is connected to anything TB. However, after leaving the Mac on to do a backup and only connecting it to power, it still crashed a few times. Took me 5 tries to do a backup to my server.

I tried going back to Ventura, but this is not possible without losing all my data. My last backup is a bit old, so if possible, I wanted to find a solution without restoring the backup. (And no, I did not backup before upgrading 😢). Now I read that a lot of outdated software might cause this and also some anti-virus, firewall, anti-malware tools. I do not use anything like that (aside from AppCleaner, but it's not even running in the background) and have removed all I could and don't need. Does anybody see something in the log, that might be of help? I looked through it, but I am not the wiser.

Cheers,
SirThanksalot
<Kernel Panic Log.log>



<com.intel.driver.EnergyDriver 3.6.2>


https://community.intel.com/t5/Processors/Intel-Power-Gadget-Mac-causes-kernel-panic/m-p/677747





Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac restarted because of a problem - Apple Support



Jan 3, 2024 4:07 AM in response to leroydouglas

Ok, so this did in fact solve the issue of kernel panics while the Mac is running, as far as I can see. However, it introduced a different kind of kernel panic. This one occurs, when the Mac wakes up from sleep. I connected the external display today and it picked it up fairly quickly. However, it booted to show me the kernel panic popup again and I had to reopen all apps. Interestingly, I got 2 reports, so one might be from before I deleted the Extension. I will attach both. Do you see anthing?



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Intel i9 MBP 16"​ - Constant kernel panics after upgrading to Sonoma

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