iMac 5k shuts down randomly

Shuts down and restarts with no obvious trigger. Up to date with sonoma 14.2.1 and no weird apps that I'm aware of. Seems to be Kernel panics - any solution for those? Etre report attached. Thank you!


iMac (2017 – 2020)

Posted on Jan 2, 2024 11:12 AM

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Posted on Jan 2, 2024 3:30 PM

Cocktail should be uninstalled, it was useful about 10-15 years ago, however Mac OS has progressed greatly since then making Cocktail worthless.


I don't suspect your OWC RAM however it may be wise to run the computer with only the original RAM that shipped with it for about a week and if continues with the Kernel Panics then you know it was not caused by the OWC RAM.


I suspect 2 things, first is the hard disk portion of your Fusion Drive may be failing, run DriveDX on the HD not the Fusion Drive and if any errors appear that means the HD is failing.


The second thing I suspect is your power supply may be failing. If everything else checks out okay that means its likely the power supply and you need to take the computer to your local Apple Authorized Service Provider to have it serviced.

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Question marked as Top-ranking reply

Jan 2, 2024 3:30 PM in response to Ross Novie1

Cocktail should be uninstalled, it was useful about 10-15 years ago, however Mac OS has progressed greatly since then making Cocktail worthless.


I don't suspect your OWC RAM however it may be wise to run the computer with only the original RAM that shipped with it for about a week and if continues with the Kernel Panics then you know it was not caused by the OWC RAM.


I suspect 2 things, first is the hard disk portion of your Fusion Drive may be failing, run DriveDX on the HD not the Fusion Drive and if any errors appear that means the HD is failing.


The second thing I suspect is your power supply may be failing. If everything else checks out okay that means its likely the power supply and you need to take the computer to your local Apple Authorized Service Provider to have it serviced.

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iMac 5k shuts down randomly

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