My Apple Watch is on activation lock and there is no way of contacting the previous owner but I purchased this item

I’ve tried factory resetting it and everything but nothing is working

iPhone 13, iOS 17

Posted on Jan 2, 2024 11:51 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2024 12:04 PM

You will never be able to use the Watch without the original owners Apple ID and Password. If you are now unable to contact the person who sold you the device, it may be because they sold you a stolen device. You should never purchase a device from an unknown seller without being able to determine if it has been successfully erased and you can verify it by physically seeing the device. This support article details many of these problems when purchasing a used device. The article specifically mentions the iPhone and iPad, but many of those problems can also be found with other Apple devices.

The All Too Common SAD Reality of Buying … - Apple Community


2 replies
Question marked as Top-ranking reply

Jan 2, 2024 12:04 PM in response to So273_383–

You will never be able to use the Watch without the original owners Apple ID and Password. If you are now unable to contact the person who sold you the device, it may be because they sold you a stolen device. You should never purchase a device from an unknown seller without being able to determine if it has been successfully erased and you can verify it by physically seeing the device. This support article details many of these problems when purchasing a used device. The article specifically mentions the iPhone and iPad, but many of those problems can also be found with other Apple devices.

The All Too Common SAD Reality of Buying … - Apple Community


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My Apple Watch is on activation lock and there is no way of contacting the previous owner but I purchased this item

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