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I have forgotten the security questions

Hello

I have the email and password, but I have forgotten the security questions. When I try to log in to iCloud, I get the following error.

This Apple ID has been locked for security reasons.



But when I go to the Unlock Account page (iforgot.apple.com) and enter the email, I get an error.

Thank you for your guidance on how to unlock my iPhone.

Posted on Jan 2, 2024 2:24 PM

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Jan 3, 2024 6:24 AM in response to AliCh1992

The security questions can be obtained from apple support advisors Contact Apple for support and service - Apple Support , condition you must be aware of three answers for respective questions , the Apple ID account can be opened when you reveal all answers to them , and that should be verified through them .

You can also see the steps .

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

In your case account is locked .

( a ) If you lose answers for Apple ID provide credit card details that was added in the account .

( b) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support


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I have forgotten the security questions

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