I need to update or delete a secondary email on my profile.

I recently updated my password and the “your Apple ID password has been updated” email went to an email not associated with me anymore and I need to delete it. The email is not my primary email, so I need to delete this secondary email.

iPhone 13 Pro Max, iOS 17

Posted on Jan 2, 2024 2:30 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2024 2:31 PM

I understand you need to remove a secondary email address from your Apple ID that is no longer associated with you. You can do this through your Apple ID account online:


Here's how to delete a secondary email on your Apple ID:



  1. Go to: https://appleid.apple.com/account/home

  2. Sign in: Use your Apple ID and password.

  3. Choose:

    • Personal Information: If the email you want to delete is an "additional email address."

    • Sign-In and Security: If the email you want to delete is your "rescue email address."



  1. Click:

    • Email & Phone Numbers: Under Personal Information.

    • Rescue Email: Under Sign-In and Security.



  1. Find the email you want to delete: It will be listed under "Reachable At" (Personal Information) or "Your Rescue Email" (Sign-In and Security).

  2. Click: "Remove" button next to the email address.

  3. Confirm: Click "Remove" again to confirm.


Note:



  • You can't delete your primary Apple ID email address.

  • Deleting a secondary email address is permanent. Any emails sent to that address will be bounced back to the sender.

  • If you forget your Apple ID password and you don't have access to your primary email address or a valid phone number, you might not be able to reset your password. For this reason, it's recommended to keep at least one additional email address or phone number associated with your Apple ID.


Additional options if you can't access the email:



  • Try signing in again: Sometimes, emails can be delivered incorrectly or delayed. Try signing in to the email address again to see if you can access the "Apple ID password updated" email.

  • Use a different Apple device: If you have another Apple device with a saved password, you might be able to use it to sign in to your Apple ID account and update your email address.

  • Contact Apple Support: If you're still having trouble, you can contact Apple Support for help: Contact - How to Contact Us - Apple


I hope this helps! Let me know if you have any other questions.



2 replies
Question marked as Top-ranking reply

Jan 2, 2024 2:31 PM in response to MommaRachel

I understand you need to remove a secondary email address from your Apple ID that is no longer associated with you. You can do this through your Apple ID account online:


Here's how to delete a secondary email on your Apple ID:



  1. Go to: https://appleid.apple.com/account/home

  2. Sign in: Use your Apple ID and password.

  3. Choose:

    • Personal Information: If the email you want to delete is an "additional email address."

    • Sign-In and Security: If the email you want to delete is your "rescue email address."



  1. Click:

    • Email & Phone Numbers: Under Personal Information.

    • Rescue Email: Under Sign-In and Security.



  1. Find the email you want to delete: It will be listed under "Reachable At" (Personal Information) or "Your Rescue Email" (Sign-In and Security).

  2. Click: "Remove" button next to the email address.

  3. Confirm: Click "Remove" again to confirm.


Note:



  • You can't delete your primary Apple ID email address.

  • Deleting a secondary email address is permanent. Any emails sent to that address will be bounced back to the sender.

  • If you forget your Apple ID password and you don't have access to your primary email address or a valid phone number, you might not be able to reset your password. For this reason, it's recommended to keep at least one additional email address or phone number associated with your Apple ID.


Additional options if you can't access the email:



  • Try signing in again: Sometimes, emails can be delivered incorrectly or delayed. Try signing in to the email address again to see if you can access the "Apple ID password updated" email.

  • Use a different Apple device: If you have another Apple device with a saved password, you might be able to use it to sign in to your Apple ID account and update your email address.

  • Contact Apple Support: If you're still having trouble, you can contact Apple Support for help: Contact - How to Contact Us - Apple


I hope this helps! Let me know if you have any other questions.



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I need to update or delete a secondary email on my profile.

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