iPhone 15 won't turn off

I got 15 pro max yesterday. And you know like when you press the “power” button to close your phone, and the screen turns black. But my phone just making screen darker and that’s it. Please, help if you can🙏🏻


[Re-Titled by Moderator]

Posted on Jan 2, 2024 3:53 PM

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Posted on Jan 2, 2024 3:58 PM

Pressing the side button by itself will NOT power your phone off. To completely power you phone off:


Press and hold BOTH the volume up button and side power buttons at the SAME TIME until you see the slider to power off, then slide to power off. To power your phone back on, just press and hold the side power button until you see the Apple Logo and then let go.

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Question marked as Top-ranking reply

Jan 2, 2024 3:58 PM in response to iryna125

Pressing the side button by itself will NOT power your phone off. To completely power you phone off:


Press and hold BOTH the volume up button and side power buttons at the SAME TIME until you see the slider to power off, then slide to power off. To power your phone back on, just press and hold the side power button until you see the Apple Logo and then let go.

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iPhone 15 won't turn off

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