Why can’t I download a new app- every time I try it shows me my card details?

I think I’ve had a payment issue in the past, but I can’t see anywhere that I am behind on payments, and my phone won’t let me download any apps, including the Free ones. Does anyone know how I get my phone to take off this default setting?

iPhone 8 Plus

Posted on Jan 2, 2024 4:35 PM

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Posted on Jan 2, 2024 4:54 PM

collins.steph99 wrote:

I think I’ve had a payment issue in the past, but I can’t see anywhere that I am behind on payments, and my phone won’t let me download any apps, including the Free ones. Does anyone know how I get my phone to take off this default setting?

Apple can require a valid payment method (which cannot be a gift card) for verification purposes. It may be charged a small amount to verify it but this will be automatically refunded.


Add a payment method to your Apple ID - Apple Support

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Question marked as Top-ranking reply

Jan 2, 2024 4:54 PM in response to collins.steph99

collins.steph99 wrote:

I think I’ve had a payment issue in the past, but I can’t see anywhere that I am behind on payments, and my phone won’t let me download any apps, including the Free ones. Does anyone know how I get my phone to take off this default setting?

Apple can require a valid payment method (which cannot be a gift card) for verification purposes. It may be charged a small amount to verify it but this will be automatically refunded.


Add a payment method to your Apple ID - Apple Support

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Why can’t I download a new app- every time I try it shows me my card details?

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