AppleTV+ button press not working

I have a current generation AppleTV 4k 128gb running TvOS 17.2. When I hit an icon to watch a show on ATV+, like Ted Lasso, etc the icon looks like I've selected that show but it goes nowhere. I can scroll up or down but can't select a show unless I restart the device. Any other app (Netflix, etc) works normally.

Any ideas to fix?

Apple TV 4K, tvOS 17

Posted on Jan 2, 2024 7:03 PM

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1 reply

Urquhart1244

Level 10

149,964 points

Jan 2, 2024 11:55 PM in response to Norwestie

Try this for any misbehaving pre-installed Apple app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, then contact Apple Support for further assistance.

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AppleTV+ button press not working

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