keyboard Chinese, and Japanese Virus

Hello guys,

I got virus on my iPad pro and my iPhone, I have done everything possible format, delete back up, restart, nothing work still there, as app in name keyboard Chinese, and Japanese! Anyone know how to remove it pls?



Posted on Jan 2, 2024 10:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2024 10:57 AM

It is not a virus and also does not mean anything is wrong with your iPhone. This is a part of iOS and is normal whether you use that keyboard or not. Many times simply doing a Force Restart will make it go away for a while:

Force restart iPhone - Apple Support

5 replies

Jan 2, 2024 10:11 PM in response to Vicam

Vicam Said:

"Hello guys, I got virus on my iPad pro and my iPhone, I have done everything possible format, delete back up, restart, nothing work still there as app in make keyboard Chinese, and Japanese! Anyone know how to remove it pls?"

-------


Thank you for the screenshot.


New iCloud Session:

There is no virus on your iPhone. I'm not certain where to go with this. It would seem you need to log out of iCloud, and then log bake in. Looking at all items in your screenshot, "No Data" is shown, inferring none of this is stored in iCloud. So, click "Turn Off and Delete from iCloud" and then log back in.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

keyboard Chinese, and Japanese Virus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.