Need to restart Apple ID

How can I remove a Apple ID in a iPhone if it’s locked

and it’s says iPhone locked to owner

iPhone 6s, iOS 15

Posted on Jan 3, 2024 6:23 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2024 6:40 AM

You will need the Apple ID and Password of the Apple ID that is in the phone to unlock it. The only way to be able to unlock it without the password is if you have the original receipt from Apple showing your name and serial number of the device. If you purchased the device used from an unknown party and unable to contact them, then you will not be able to use the device.


Is the Apple ID in the phone your Apple ID?

1 reply
Question marked as Top-ranking reply

Jan 3, 2024 6:40 AM in response to Asjau

You will need the Apple ID and Password of the Apple ID that is in the phone to unlock it. The only way to be able to unlock it without the password is if you have the original receipt from Apple showing your name and serial number of the device. If you purchased the device used from an unknown party and unable to contact them, then you will not be able to use the device.


Is the Apple ID in the phone your Apple ID?

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Need to restart Apple ID

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