I have forgotten the passcode on my IPAD pro. Apple says that I need to connect my IPAD to a mac that has Itunes Installed. My macbook and mac mini dont have itunes installed and i cant find the os itunes application on the site. Any ideas how I can reset my ipad without visiting the genius bar ? thanks !
iPad Pro, iPadOS 17
The iTunes app for Mac computers was discontinued and replaced when macOS Catalina was released. It cannot be installed on Macs that are running Catalina or later. See the following Apple article for information about the replacement apps: What happened to iTunes? - Apple Support
With newer macOS versions (Catalina and later) where there is no iTunes, use Finder instead. See the instructions in If you forgot your iPad passcode - Apple Support
including the following from step 4:
Step 4: Restore your iPad
...
The iTunes app for Mac computers was discontinued and replaced when macOS Catalina was released. It cannot be installed on Macs that are running Catalina or later. See the following Apple article for information about the replacement apps: What happened to iTunes? - Apple Support
With newer macOS versions (Catalina and later) where there is no iTunes, use Finder instead. See the instructions in If you forgot your iPad passcode - Apple Support
including the following from step 4:
Step 4: Restore your iPad
...
Forgot IPAD Passcode - Itunes not available on macbook air or mac mini
