iPhone SE. Camera only works on selfie mode, flash nor flashlight are working either.

Purchased iPhone SE for my child. Camera is only functioning on selfie mode, black screen when switched to take any other type of picture or video. Flash nor flashlight are functioning either

Posted on Jan 3, 2024 9:17 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2024 11:22 AM

Force restart the phone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If that does not fix the problem contact Apple to discuss hardware repair options.


Note that both of the above have options to receive a callback or chat



1 reply
Question marked as Top-ranking reply

Jan 3, 2024 11:22 AM in response to catalyna148

Force restart the phone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If that does not fix the problem contact Apple to discuss hardware repair options.


Note that both of the above have options to receive a callback or chat



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iPhone SE. Camera only works on selfie mode, flash nor flashlight are working either.

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