HELP! Disc Storage GONE Because of App I Downloaded Called "iMobie Phone Rescuer"

And the Library folder it is referencing is hidden by default in macOS in your home user folder. In the Finder, click Option-click on the "Go" menu and you will see the Library for the home user folder appear. If you click the Finder's "Go" menu and toggle the Option key you will see "Library" appear & disappear.

Now if you also backup up your Mac like you should be doing, then even when you delete these items they may still take up storage space if the backup software has made a backup snapshot. At some point the backup snapshot will be automatically deleted once the backup has been successfully transferred to external media. You can view & delete APFS snapshots using the information in this Apple article:

View APFS snapshots in Disk Utility on Mac - Apple Support

FYI, if you wanted to use this app again, just point the backup path to an external drive which has sufficient storage to hold everything on your iPhone.

Hi! Your backup may be under the following

user/library/applicationsupport/com.imobie.phonerescure

or look up phonerescue within your library and you should see which files are taking up the most space.

If that doesn't work, i recommend CleanmyMac, it cleans all files sourced to an application pretty smoothly.

Is your username samhill? That is what it is indicating. It is in your Documents folder which is in your Home folder which is named the same as your username.

Deleting files from an SSD is not instantaneous. The drive will have to run its garbage collection routine to reset the storage to be writeable, again. That process goes very slow if there isn't any room left on the drive.

Even if you delete the app, the downloads it "created" will still be on the computer. Apps don't normally store data inside the app bundle.

Do not follow the advice to use CleanMyMac or anything similar. It was a third-party utility app that got you into this mess. Another on, especially one with such a dubious reputation as CMM will not make things better.

benjaminfromflower mound wrote:

If that doesn't work, i recommend CleanmyMac, it cleans all files sourced to an application pretty smoothly.

Completely agree with @IdrisSeabright not to use CleanMyMac or any other cleaning or optimizer apps as they are not needed on a Mac and usually causes more problems than they solve because they interfere with the normal operation of macOS. This forum is full of posts where CMM has been implicated in causing all sorts of issues....as soon as the user uninstalls CMM, their problems usually disappear. There are much better & safer ways to fix macOS issues.

Anyone installing & using CMM and similar apps will eventually be asking for help on this forum about some odd crashes or performance issues.

Everyone should read the following article written by a respected forum contributor on how to keep you computer & other devices running smoothly while keep them & yourself safe:

Effective defenses against malware and other threats - Apple Community

In the settings section it allows you to set the destination for the recovered files:

https://www.imobie.com/faq/phonerescue-faqs.htm#quescate4

Click on Settings, then number 4.

The instructions for using the app should tell you where it is downloading files.

Those folders would not be the files and look like something iCloud manages.

You need to find the location of the texts it download and remove those. Until you remove the files you downloaded, it won't begin to clean up the storage.