Hi
I saw a lot of reports about weak service carrier. The issue with my 15 Pro is that I am not getting any signal at all. Frustrating since only when I am under WiFi am able to be reached. Now what, I really don’t know what to do, the SIM card works well on a 50 buck phone and not on this….
Hi morning
You know what...I went to my service carrier and they provide a new card, still didn't worked out, they tried on a different mobile and was working.
Went to a Apple Store and as soon as they check they told me that my Iphone 15 Pro has a Hardware issue....was quite frustrating to hear that....
The phone has one month and the most funny part is that they don't provide a new equipment, they will fix the same one, didn't knew that was possible.....
Ok so you have a device that was sold outside of the US since you have a physical SIM card. Since you say you get no signal at all are you seeing SOS on the screen or No Service or anything else?
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Did you look at the link I provided to see if any of the info helps? You may need to actually contact Apple Support directly for assistance
Have you actually contacted Apple support directly for troubleshooting? Contacted your carrier? What have you done so far to try and address this beyond seeing the reports you have seen?
Thanks for your reply. Apple Support no because I thought was the SIM card that was old since was running on my previous IPhone SE. My carrier provide me a new SIM Card that in fact works in a regular mobile ex the guy working in the carrier but on mine 15Pro when inserted nothing happens.
Yes, when I am outside home, outside WiFi range the SOS signal and that small satellite 🛰️ shows up. Only goes away when I reach office or home when under WiFi connection. When under WiFi only , dots , WiFi, battery.
Yes I saw and I thank you but all those things I’ve already tried. In fact in the afternoon I left the mobile on the table since was not working and was taking care of my daughters and when I reach the phone was asking for passcode of the carrier and I thought wow finally but it last 5 seconds before vanished again the signal. Thanks I’ll try to visit a local physic Apple Store. Thanks again for your cooperation and have a Happy New Year
You’re welcome. Good luck and have a Happy New Year!
Service carrier
