Account disabled from Apple Store

My account has been disabled from Apple Store and iTunes

what can I do to get it active

Posted on Jan 3, 2024 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2024 6:58 AM

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple for help specifically with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


You can also use the general support link at Contact - Official Apple Support provided in a previous reply, but starting at the general support pages will likely end up at the same place I provided above. Using the direct link I provide will save you the trouble and time.


2 replies
Question marked as Top-ranking reply

Jan 4, 2024 6:58 AM in response to Elonmusk9182

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple for help specifically with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


You can also use the general support link at Contact - Official Apple Support provided in a previous reply, but starting at the general support pages will likely end up at the same place I provided above. Using the direct link I provide will save you the trouble and time.


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Account disabled from Apple Store

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