AirPrint printer not discovered on iPhone, iPad; works just fine on Mac?

We have a printer we have used with all of our devices successfully in the past. Canon D570. It is hard wired to the network. Within the past 6 months, all our iOS devices can no longer print. They see the printer but it never resolves. I have restarted the printer, I have disabled and reenabled airprint. I have a video of it however i can't see to get it uploaded here. I have attached two pictures showing how it can find the printer but not print.


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Jan 4, 2024 6:06 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPrint printer not discovered on iPhone, iPad; works just fine on Mac?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.