You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund for subscription

I was accidentally charged for app subscription, I requested a refund. They wrote to me that the money was returned and the issue was resolved. But the money never arrived in the account.

iPhone XS, iOS 17

Posted on Jan 4, 2024 8:17 AM

Reply
5 replies

Jan 5, 2024 4:34 AM in response to tymofii48

Hello again ~ See from the article you came from…


*When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Also click on below…


Contact Apple for support and service - Apple Support


~Katana-San~

Refund for subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.