Can't install iTunes and library on new Windows 11 home. No apple support except how to install library to iphone or ipad from desktop. Already have tunes on devices but NOT on computer. No chat or live support from Apple. Not computer savy so please speak slowly and use small words.
[Re-titled by Moderator]
Windows, Windows 10
To install iTunes for Windows when you have already installed the Apple Music for Windows preview app you must remove any of the Apple Music Preview, Apple TV Preview or Apple Devices Preview apps first, then download and install iTunes from this link:
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You should not need to subscribe to Apple Music to install iTunes on your PC. You should be able to download and install iTunes either from the Microsoft Store or directly from Apple. Use this link:
to access the Windows or Microsoft Store link.
PS - I'm not sure if Windows 11 home is an exception. What happens when you try? Any (error) messages?
SCBoy75 wrote:
With over 180 songs I have bought through iTunes, I'm pretty upset Apple is telling me I have to pay $10.99 per month to listen to them.
You don't.
There are two different options:
Let's go back to your original problem - unable to install iTunes.
iTunes can be installed on a Windows 11 PC, so let us know at which point your installation fails and what happens at that point. Then perhaps we can help you get it installed.
Or have you actually got it installed already?
The only message I get when I try to load iTunes is: "Your music, movies and tv shows are now available in the Apple Music or Apple TV apps."
Surely that message is seen in iTunes, which means that it is installed?
Have you got iTunes installed or not?
SCBoy75 wrote:
I do not listen to podcasts and use kindle for reading.
Not relevant, which is why I didn't mention it.
Now after spending hundreds of dollars, I'm told I have to pay $10.99 a month to listen to them.
Yes, you've made that point already and I pointed out that you do not.
May I suggest that you stick to the symptoms of the issue, because your additional dialogue means that it's easy to miss something? For example;
I pasted all my songs on Apple Music...
Turn it off or cancel the trial.
I missed it previously but on re-reading your posts (more than once) I spotted that you have signed up for a month's trial of Apple Music (that and the pasting of your songs into Apple Music). I'm guessing that once you installed iTunes, you signed into your account in order to download/authorise your iTunes Store purchases, but that would automatically send you to the month's trial of Apple Music that you signed up for and that overrides your purchases. Since you're adamant that you don't want to be paying monthly for music that you have already purchased (and that's my position, so I'm not knocking your choice), you do not need to trial it.
Turn off or cancel the trial. It must be possible. Having done that, you may need to muck about getting your purchases to show up in your library, but it can be done.
Oh, and you did not answer my question about whether or not you have actually installed iTunes which, as far as I know, will be how you saw the specific message about Apple Music in the first place.
The only message I get when I try to load iTunes is: "Your music, movies and tv shows are now available in the Apple Music or Apple TV apps."
"Your audiobooks and podcasts are still available in iTunes."
I have even tried to install iTunes from an old hard drive, but it will not paste (with the same message as above) or load. With over 180 songs I have bought through iTunes, I'm pretty upset Apple is telling me I have to pay $10.99 per month to listen to them. Is there another platform I can transform my songs to that DOESN'T charge a monthly fee? Or at least substantialy cheaper? As of right now, I signed up for a one month trial with Apple Music, but I can't even get that to play.
Purchased new computer with os windows 11. My old computer died and it had started with os 10 and upgraded to 11. Had iTunes installed while using os 10 and there was no problem playing songs I had purchased before and after upgrading.
Buying a new computer, weent to Microsoft Store and downloaded iTunes app. Got the message "Your music, movies and tv shows are now available in the Apple Music or Apple TV apps." The only options I got were podcasts or reading. There was a "store" column available, but all it had listed was podcasts. Googled iTunes. Went to several web sites listed (one being Apple's website) and clicked on each ones "install iTunes here". Same thing. Podcasts and reading. Dug out an old hard drive from 2018 that had iTunes installed. Could not install (or paste) even after trying to open folder. Again, reverted to same message: "Your music, movies and tv shows are now available in the Apple Music or Apple TV apps." Somewhere along the line, after hours of trying to sift through all the sites and options, went to Apple Music. I was never given the choice of "not accepting Apple Music". At least I can't remember ever seeing it. I pasted all my songs on Apple Music, and after authorizing computer, was able to play my library. (yes, I authorized my new computer as soon as I installed iTunes , each and every time) I do not listen to podcasts and use kindle for reading. Now after spending hundreds of dollars, I'm told I have to pay $10.99 a month to listen to them. Frustrated and tearing what's left of my hair out!
My apologys about personal comments. Bare bones problem. Old computer died and was able to copy songs list from iTunes. Got new computer and googled iTunes. Downloaded from their link. Got message "Your music, movies and tv shows are now available in the Apple Music or Apple TV apps." "Your audiobooks and podcasts are still available in iTunes." Deleted app. Went to Microsoft Apps store. Downloaded app and installed, getting same message. Tried to paste list of songs with negative results. Deleted again. Went to Apple web site and downloaded iTunes. Tried to paste with neg results. Deleted app. Dug out old hard drive and tried to get iTunes from it. Got same message. Have deleted all iTunes apps from computer. Finally installed songs in Apple Music. Am on free trial but looking for anything, anywhere else to listen to my songs. This narative states exactly what I have done so far. Suggestions?
I have made a very specific suggestion, as well as pointing out to you, twice, that you do not have to pay a monthly fee to listen to music that you have purchased.
And yet, you are continuing with the free trial of Apple Music.
How can I play tunes on another platform or install iTunes that will accept my library?
