removing email from apple Id that is no longer active

Years ago at the start of all the apple things, we created our apple IDs for each child, as well as my personal one. Somehow those were all linked (prior to family share). Back in the day we were able to disconnect the link between our daughters phone and mine, however her ancient email remains as the apple ID default. We have no way to delete this email, as we weren't tech savvy enough to set a secondary email, so we can't reset the password to log into the account. My question is, is there any way at all to remove this email as an apple ID. We are in the process of now finally establishing our own IDs (the third one is still liked through purchases) but it's time to cut the apron strings from the adult children. Thank you for any help.

Windows, Windows 10

Posted on Jan 4, 2024 12:04 PM

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1 reply

Jan 4, 2024 1:41 PM in response to Arapacki

Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


If you have an iPhone or iPad:

1. Go to Settings, then tap your name.

2. Tap Sign In & Security.

3. Next to Email & Phone Numbers, tap Edit.

4. Tap the Remove button next to the email address, then tap Delete.

5. Tap Choose Another Email Address and enter your device passcode if asked.

6. Enter the new email address, then tap Continue.

7. Enter the verification code that was sent to your new email address. Read this support article to learn what to do if you didn’t get the email —> If you didn't receive your verification or reset email - Apple Support

8. If you encounter issues with certain services after doing this, this outdated support article may still have useful suggestions --> What to do after you change your Apple ID or password - Apple Support


Refer to the support article Change your Apple ID - Apple Support if:

- You don’t have an iPhone or iPad. The support article says to, “go to https://appleid.apple.com and sign in. Then follow the onscreen instructions to change the email address associated with your Apple ID.”

- For general information, and other issues such as changes or addresses not being accepted.

- Note a recent change to the article where you can now change the email address without having to have access to your old email account.


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removing email from apple Id that is no longer active

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