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My Gcash payment method doesn’t work when i try to buy an in-game purchase despite having the correct amount of balance

I already unlinked my account 3 separate times and changed my country/region yet nothing works.


I have made in-app purchases in the past and most recently yesterday and there was no problem.


I am unsure if this is caused by a tax in the payment because all of the other purchases i made in this game never took any amount of tax.


I really hope this get fixed, i am sure my Iphone 7+ isn’t the reason since it worked completely fine last night.


Thank you.

Earlier iPhone models

Posted on Jan 4, 2024 4:13 PM

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Posted on Jan 4, 2024 6:47 PM

I already contacted them and still awaiting for a response.


Heres another error i encountered

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Jan 4, 2024 4:17 PM in response to anied_

Have you contacted GCash and ask them? There are multiple times that transactions on GCash fail due to some backend issues. Personally encountered this multiple times using GCash.


Have you tried other methods, like Maya or other credit cards, to test if it is an Apple issue or a GCash issue?


Good luck.

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My Gcash payment method doesn’t work when i try to buy an in-game purchase despite having the correct amount of balance

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