Can’t download apps from App Store
Every time I try to download an app from the App Store it says that it is declined because of payment method and that it is because of previous payment issues
iPhone 11, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Every time I try to download an app from the App Store it says that it is declined because of payment method and that it is because of previous payment issues
iPhone 11, iOS 16
You need to speak to Apple Support to resolve previous payment issues.
Worldwide Apple Support -
Contact Apple for support and service - Apple Support
M1 Mac mini, macOS 14.2; Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2
You need to speak to Apple Support to resolve previous payment issues.
Worldwide Apple Support -
Contact Apple for support and service - Apple Support
M1 Mac mini, macOS 14.2; Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2
Can’t download apps from App Store