Group messaging with non-IPhone users

In group messages with one or more non iPhones (so the texts aren't blue) my phone receives each message as an individual text from the sender. This happens in every group message I am a part of that is not fully Apple products. Other people with iPhones in the same group messages do not have the same problem.


I have since gotten a new iPhone and transferred everything through iCloud and the problem still remains. MMS and group messaging is turned on, I can't find anything in the settings that is helpful for this problem and have seen no similar problems solved on the internet.


How can I fix this?

iPhone 11, iOS 17

Posted on Jan 5, 2024 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2024 7:33 PM

bkat097 wrote:

In group messages with one or more non iPhones (so the texts aren't blue) my phone receives each message as an individual text from the sender. This happens in every group message I am a part of that is not fully Apple products. Other people with iPhones in the same group messages do not have the same problem.

I have since gotten a new iPhone and transferred everything through iCloud and the problem still remains. MMS and group messaging is turned on, I can't find anything in the settings that is helpful for this problem and have seen no similar problems solved on the internet.

How can I fix this?

Fix it by reporting the issue to your phone carrier as MMS is their feature and only they can resolve it.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 5, 2024 7:33 PM in response to bkat097

bkat097 wrote:

In group messages with one or more non iPhones (so the texts aren't blue) my phone receives each message as an individual text from the sender. This happens in every group message I am a part of that is not fully Apple products. Other people with iPhones in the same group messages do not have the same problem.

I have since gotten a new iPhone and transferred everything through iCloud and the problem still remains. MMS and group messaging is turned on, I can't find anything in the settings that is helpful for this problem and have seen no similar problems solved on the internet.

How can I fix this?

Fix it by reporting the issue to your phone carrier as MMS is their feature and only they can resolve it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Group messaging with non-IPhone users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.