HELP, need to get rid this error Screen_Capture_msdisplay quit unexpectedly

Hi, been using my 2015 macbook pro 13 trouble free and suddenly i got annoying pop window message, which keeps pop up each time you close it. Now i have bought a new macbook air m2, migrated from macbook pro, updated to sonoma os but this message still here, please advise how to get rid of this??


thank you

MacBook Air

Posted on Jan 6, 2024 4:35 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2024 3:34 AM

Hi, i think i got fixed it.


there is in report: Launchd: /Library/LaunchAgents/com.ms.screen_capture_msdisplay.plist

Command: /usr/local/bin/screen_capture_msdisplay 3 x


So i went there and deleted that plist, restarted macbook. and seems its all good here now. just did the same process on my mbp and it also no more annoys me.


THANK YOU!!!

5 replies
Question marked as Top-ranking reply

Jan 7, 2024 3:34 AM in response to Owl-53

Hi, i think i got fixed it.


there is in report: Launchd: /Library/LaunchAgents/com.ms.screen_capture_msdisplay.plist

Command: /usr/local/bin/screen_capture_msdisplay 3 x


So i went there and deleted that plist, restarted macbook. and seems its all good here now. just did the same process on my mbp and it also no more annoys me.


THANK YOU!!!

Jan 6, 2024 4:53 AM in response to manchini_lt

User wrote " Now i have bought a new macbook air m2, migrated from MacBook pro "


It could be some kernel extension, driver or some Old and Out dated Thirty Party Application playing up on the Apple Silicon Computer


To avoid the question / answer and question answer scenario


Suggest the User starts with the Top Suggestion and test. 


Thereafter,  move down to the next and test again. 


Keep on going in the Order that they have been presented or until you reach the Final Suggestion 


Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


Does the issue present in this mode ?


Sometimes a Safe Boot followed by a Normal Boot will just put things right.


If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Download the Application Etrecheck directly from the Developer.


The Application is Not a " Silver Bullet "  and is  only a tool to examine the Hardware / Software used on this computer 


This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

Jan 7, 2024 3:00 AM in response to Owl-53

Hi, thanks for quick response.


I have tried to restart in safe mode, and problem wasnt present.


then i downloaded app your suggested, here is the report:


EtreCheckPro version: 6.8.3 (68032)

Report generated: 2024-01-07 12:43:55

Download EtreCheckPro from https://etrecheck.com

Runtime: 1:50


Performance: Excellent


Problem: Other problem

Description: 

Screen_Capture_msdisplay quit unexpectedly i get this pop-up report,

even if i close it, will pop-up and pop-up 


Major Issues:

    Anything that appears on this list needs immediate attention. 


    Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Apps crashing - There have been numerous app crashes.

    Clean up - There are orphan files that could be removed.

    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

    System modifications - There are a large number of system modifications running in the background.

    Limited permissions - More information may be available with Full Disk Access.

    Kernel extensions present - This computer has kernel extensions that may not work in the future.


Hardware Information:

    MacBook Air (M2, 2022)

        Status: Supported

    MacBook Air Model: Mac14,2

    Apple M2 (m2) CPU: 8-core

    16 GB RAM - Not upgradeable

    Battery: Health = Normal - Cycle count = 2


Video Information:

    Apple M2

        Color LCD 2940 x 1912


System Software:

    macOS Sonoma 14.2.1 (23C71) 

    Time since boot: About 12 hours


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple






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HELP, need to get rid this error Screen_Capture_msdisplay quit unexpectedly

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